Deze algemene huurvoorwaarden zijn van toepassing op reserveringen en overeenkomsten met betrekking tot de vakantieappartementen van Casa Tie, gelegen aan: Via Tie 5, 32020 Colle Santa Lucia, provincia Belluno, Italië.
As lessor of Casa Tie act the owners Sven Dyckhoff and Raphaela Puhl.
In these general rental conditions the term tenant means: the person who enters into a rental agreement with us regarding the rental of the holiday apartments.
Agreements deviating from these general conditions are only valid if agreed upon in writing.
Reservation
A reservation request follows via e-mail or via the booking system on the website.
Please note! In the winter season from 11 December 2022 to 16 April 2023 the booking period is from Sunday to Sunday.
The owner has the right to refuse a reservation without giving reasons.
Number of persons, groups and pets
It is not allowed to use the accommodation with more persons than booked and equipped for. For the final booking, in consultation with the owner, an exception can be made for babies.
The owner does not rent the accommodation for parties, groups of young people, student associations and the like.
Pets are not allowed.
Booking and payment
After the reservation request, the hirer will receive within 3 days an email about the availability, the general rental conditions and an invoice for 30% deposit.
The tenant checks the documents for correctness and reports any inaccuracies to the owner.
Within 7 days after booking, the tenant pays 30% of the rent to NL48RABO0181612291, in the name of S.K.M. Dyckhoff and stating name, booking number and rental period.
The rental agreement shall be concluded as soon as the tenant has made the booking, paid the relevant payment and received the confirmation of the booking.
When transferring the (down) payment, the tenant agrees with the general rental conditions of Casa Tie.
8 weeks before arrival the tenant receives an invoice with the request to transfer the remaining amount, including the deposit of 250 euro within 7 days in its entirety.
When booking within 6 weeks before arrival, the full amount, including the deposit of 250 euro must be paid within 7 days and before arrival.
If payment is not made on time, the owner is entitled to cancel the booking and to dissolve the agreement. The cancellation conditions remain in full force until the agreement is dissolved.
Deposit
The owner charges a deposit of 250 euros for the accommodation. This amount serves as a guarantee for damage and/or costs that the owner may retain in the event of non-compliance with the tenant’s obligations.
The deposit must be paid at the same time as the remaining amount of the rent.
After departure the local manager checks the accommodation. If there are no defects found, the owner will refund the deposit within one week after departure.
In case of loss or theft of the (certified) keys, the owner will deduct the cost of replacement keys and locks from the deposit.
If in case of damage the deposit is not sufficient to cover the entire damage, the owner reserves the right to hold the tenant/other users responsible for the damage liable for the (remaining) damage.
Tourist tax
The municipality Colle Santa Lucia charges a tourist tax per person per night. This is included in the booking price.
Changes and Corona measures
If, after the conclusion of the booking/agreement, the tenant wishes to make changes with regard to the number of persons or period of stay, the lessor can examine the possibilities. The owner reserves the right not to accept the change. The tenant can make changes until 56 days before arrival. Within 56 days before arrival the owner does not allow the change(s) and the cancellation provisions as described in these general rental conditions apply.
If official corona measures prevent a stay, the tenant can rebook.
The tenant will inform himself on the website of the government in the country of origin about the current measures concerning Corvid 19.
Cancellation by the tenant
The tenant shall send cancellations exclusively in writing by e-mail to info@casa-tie.nl. From the moment of booking until 56 days before the start date of the stay, the landlord will charge the tenant 30% of the total rent.
From 56 days before the start date of the rental, the owner will charge the tenant 100%.
If the tenant does not show up, he will owe 100% of the total booking amount. Only the deposit is refundable.
We recommend that the tenant takes out cancellation insurance to cover these costs.
Cancellation by the owner
In case of extraordinary circumstances (fire, natural disaster etc.) the owner can cancel the rental agreement. The owner will refund the full rent paid.
Arrival
The accommodation is available from 16:00 on the day of arrival. The arrival is between 16.00 and 19:00. At the local tourist office is the key exchange. The tenant informs the manager before 18:30 on the day of arrival in case of late arrival and receives instructions on how to access the key lockbox with a code.
Telefoon toeristenbureau: +39 347 618 9044
E-mail: info@collesantalucia.eu
Departure
The departure time is no later than 10:00. Key handover is before 10.00 hrs at the tourist office or as agreed between the tenant and the manager. If the tenant leaves prematurely, he shall pay the full price for the agreed period.
Liability
During the stay in the accommodation, the tenant and other users are fully liable for the rented property, its furnishings and all items belonging to the rented property or the grounds of Casa Tie.
Despite the fact that the manager carries out the final inspection before a new tenant arrives, we advise the tenant to report any visible damage or defects immediately upon arrival.
The owner and the manager accept no liability for accident, theft, loss or damage of any kind during or as a result of the stay. This includes items left behind on the grounds or in the accommodation by the lessee and consequences of extreme weather conditions or other forms of force majeure.
Items left behind by the tenant can be sent by us on request and at the tenant’s expense. We do not take any responsibility for this.
Bed linen, kitchen and bath towels
Bed linen, kitchen and bath towels are included. The reserved beds are made upon arrival. When booking for more than 7 days, bed linen and all kitchen and bath towels will be changed.
Please bring your own bath towels if you are going to swim. Our bath towels are only for use inside Casa Tie. !If you want to wash the towels please wash them together with white laundry!
Water and electricity
Normal use of water and electricity is included.
Cleaning
The rental price includes the final cleaning. The tenant is expected to leave the flat (broom) clean and in its original state at departure.
Casa Tie is furnished with care and love to ensure a comfortable holiday. We expect our guests to be respectful of nature, the surroundings, the house, the furnishings and the utensils.
Parking
Think of the climate and drive together as much as possible. Parking is free on common ground at the top in front of the house. On the side of the barn house please keep a parking space free for the neighbours. There is room for max. 3 cars.
Locals, the municipality, rubbish truck and snow plough run on this spot. You take this into account by parking your car as far as possible to the house side.
If there are not enough places available at the time of arrival, we ask you to unload your luggage first and then park at the top of the village of Canazei at the junction of Via Tie in the general car park for free.
Silence
Please be aware of other guest. The quiet hours are from 23:00 to 7:30.
Entering with shoes
Please do not enter the living room/kitchen, bedrooms, bathrooms and toilets with solid shoes or walking and ski boots. Please place your shoes in the entrance hall.
Smoking
Smoking is not allowed in the apartments. Please smoke only outside and dispose of any cigarette ends.
Fire safety – especially electric radiators and candles
It is not allowed to put towels and other objects on the electric radiators in the rooms because of fire safety. To dry clothes and towels, use only the towel radiators in the bathrooms or hang them outside.
It is not allowed to burn candles in the accommodation, to raclette/stone grill/gourmette or make a fire outside because of fire safety. Only use the ‘stufa’ and stove according to instructions.
Unnecessary use, improper use and abuse of safety devices is expressly forbidden.
Furniture
Do not block the passages or move furniture. Please use only the sun loungers or picknick table for outdoor use.
Waste separation
Waste separation according to the regional rules:
There are 3 containers at the top in front of the house with the inscription Casa Tie.
Yellow container: carta – cardboard and paper,
Blue container: vetro, plastica – tin, plastic and glass,
Grey container: secco – other household waste,
Green composter: in garden at front door for fruit and vegetable waste.
Other
It is not allowed to park a camper or caravan on the communal car park. Drones are not allowed on the private premises and the common car park in front of the house.
Non-compliance with house rules
The manager and the owners always have the right to enter the accommodation for inspection. If the tenant does not comply with the rules, a warning will be given first. If the warning is ignored, the manager or owner may proceed to remove the tenant. There will be no refund of the rental price.
Website, use and damage
The photos on the website give as true an impression as possible of the apartments, the grounds and the facilities. The information on our website has been compiled with the greatest possible care. We also try to keep the information up to date. Nevertheless, no rights can be derived from the information provided.
Dutch law applies to the rental conditions. Any disputes should be submitted to a competent judge in the Netherlands.
For enquiries
For questions, please send an e-mail to:
info@casa-tie.nl
